Comments
- 1-10 of 10
posted 09/09/09 in Social by DesignThanks Mike. Agreed :) Not only is Social + CRM a great G2M fit, but so is Boulder + Bozeman, a great cultural fit.
- posted 07/02/09 in Social by Design
Hi Rostislav -- thanks for your comment and for your participation in Adobe Groups! We would love to hear any ideas/feedback you may have for ways to improve the community design or extend the community platform's capabilities. Feel free to email me directly (john at hivelive dot com), or DM on twitter (twitter.com/jkembel). Thanks!
- posted 04/29/09 in Social by Design
Shawn,
Thanks for your comment... Again, congrats on the launch of BeyeCONNECT!
Designing a community to connect a global and professional audience in relevant ways is an exciting and daunting task... and requires engaging at both macro and micro (as you describe) levels. I'm thrilled the HiveLive platform has enabled you to create this type community -- and one specifically tuned for your audience.
Continued best wishes with the nurturing and growth of your community. Would enjoy meeting F2F some time! - posted 12/08/08 in Social by Design
Hi nmw -- thanks for the reference. I'll have a look!
- posted 07/24/08 in Social by Design
Hi Matthew -- upon rechecking, you're right! My memory was close, but slightly off. It was Patty who posted about Alexander's books: Outside Innovation: Why are Design Patterns Valuable. I suppose even in the world of blog post referencing, the saying is still true: "miss by an inch, miss by a mile." :)
We should start a list of quotes & learnings from villages and physical communities (e.g., towns)... Sounds like a rich area for insights!
- posted 07/23/08 in Social by Design
Hi Ellen -- love the quote on villages. It reminds me of Christopher Alexander's work on architectural design patterns (Matthew, I recall that you've referenced his work before too)... how the shape of a building and a town drives the activities within, and ultimately influences the life and character of a community. Very relevant for online communities too.
While helping companies everyday design and build online communities, we continue to be amazed at how different and unique each business-purposed community is. Being flexible enough to capture that unique shape is the greatest challenge, but also the greatest opportunity to design something that truly drives participation and relevance, and that gives life to the community.
- posted 07/15/08 in Social by Design
Hi Matthew,
Thanks for your comment. We'll go ahead and loosen the Web's belt just one more notch to squeeze the blog in :)
Social by Design... Social by Accident... wonderful to compare. I've always thought of design as a way of thinking and working that welcomes, in fact encourages, "happy accidents". Connections and insights that are non-obvious or unexpected usually provide the greatest springboards for innovation. The design process is particularly good at *routinely* teasing these out.
Moreover, in the organic and dynamic environment of community, we should expect to be surprised, and approach the social design challenges with a spirit of discovery and an openness to adapt. By their very nature, communities benefit from the strengths of design thinking... together, a recipe for routine innovation.
- I don't believe that a community's People page (e.g., http://community-URL/people) is currently customizeable. You could, however, create a new page (under Manage Community > Customize Pages) to custom-panel a new type of people page, though you would be limited to viewing lists of people with standard views, not custom views.
Being able to customize more pages within the community would be great, as would being able to define custom views for information beyond title/summary/clip/cloud/grid/full, etc... - Hi James -- Yes. This way, you can configure a group to support custom activities that are relevant to the members. For example, your "Bay Area Bikers" group could have a private blog hive, a private forum hive, a private shared resources hive, a voting application hive for best trails, and a catalog of favorite hiking gear.
We find that all groups are unique, as are all communities... one size does not necessarily fit all (e.g., limiting a group to having just a blog, a wiki, and a forum). The ability to flexibly custom-fit your group or your community drives relevance and participation.
Does this answer your question? - Great point, Justin. A couple thoughts to build on Carlos's points:
In most communities the number of actual "builders" (those who create Hives and Types) is quite small, and that is to be expected. We see it a bit like the 90-9-1 Theory of Participation Inequality, but in addition to classifying contributors, we'd add builders to the mix.
In HiveLive-powered communities, the ability to build (e.g., create Hives and Types) is actually a power that not all members need to have. Some community owners choose to hand that power out carefully, others raise the ceiling and let members self-select. Most often, those who choose to just post and comment, never have to think about creating or editing Types.