Social by Design

thoughts on social software, design thinking, and business innovation, by John Kembel

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  • Webcast: Fueling Routine Innovation with an Online...
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    Webcast: Fueling Routine Innovation with an Online Customer Community
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    Please join us this Wednesday (Sep 17th) for our first webcast on Customer Communities -- presented by the American Marketing Association.  I'll be talking with Ryan Martens, Founder and CTO of Rally Software, and we'll be talking AgileCommons.org, Rally's award-winning community.  Details (abstract & link to register) are below.

    Webcast Abstract:

    Join this webcast to learn how to use a company-sponsored online community to drive your business by making customers the center of your enterprise.  Hear from Rally Software, a high-tech company that implemented an online community to interact with customers and gather input that allows them to rapidly deliver the products and services their customers truly need.  Rally, the leader in agile development tools, created a Groundswell award-winning community called Agile Commons that’s now the largest online community dedicated to advancing Agile software.  Data from the community has guided the development of nearly half of Rally’s recently released features.

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    The details (and how to register):

    Fueling Routine Innovation with an Online Customer Community
    Presented by the American Marketing Association

    Event Date: September 17, 2008
    Time: 10AM PST, 12PM CST, 1PM EST

    Register to view the webcast:
    http://www.iian.ibeam.com/events/amaa001/27433/?adid=website

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